Interview with Michele Rutigliano, Full Professor of Banking and Finance, University of Verona, SDA Bocconi School of Management
It is necessary for banks to show respect and support for to the ‘spirit’ of ‘a good bank’ - a change in thinking and a greater severity of punishment for bad management.
“How can banks merit our trust? To consider clients’ satisfaction as paramount”
Too often in recent years have we seen banks pursuing a different aim - ranging from trying to achieve high economic results for shareholders to million-dollar bonuses for its managers. Of course I refer here to the large banks. A good bank is a bank with balanced governance, where the Board of Directors lives up to its responsibilities and is equipped with adequate skills, and an experienced Chairman is able to dialogue with the CEO in a constructive manner.
Read the full interview below.