Business services in CEE

Globalisation, technology and changing client expectations are pervasive, at times disruptive trends, so businesses are looking for new delivery models to gain a competitive edge. For many of the world’s leading companies, this means centralising or outsourcing business services such as accounting, human resources, IT or R&D.

More and more frequently, they are heading to Central and Eastern Europe, which has now become a privileged location for the shared service centers (SSCs) and business process outsourcing (BPO) of many international companies. Poland together with Hungary, Czech Republic, Romania and Slovakia are important investment destinations at CEE. With more than 1000 SSCs and 335,000 people employed, this sector continues to expand very fast in the CEE countries.

3 reasons to invest in SSCs at CEE

  • Qualified workforce: Rapidly-developing educational systems in CEE countries are providing companies with qualified workforce, which can lead to less management cost and on-boarding investment. Multinational companies could also appreciate the widespread language skills in the CEE.
  • Cultural and geographical proximity: the CEE region shares a common culture and time zone with Western Europe, which leads to a travel-time advantage when face-to-face meetings are expected and makes communication easier.
  • Cost-effective: Labour costs are much lower in CEE countries than in Western-European countries, which makes CEE a cost-effective investment destination.